Behind Jiva

Nilesh Gaurav on making low-tech e-commerce platform accessible for rural Indonesian users
July 22, 2024

Nilesh Gaurav on making low-tech e-commerce platform accessible for rural Indonesian users

As a Lead Product Manager, Nilesh Gaurav knows the in and out of Jiva’s platform. But sometimes you might be wondering, what does Jiva’s product actually do? And how does it work with users who live in rural areas? In this article taken from the latest #WorkWonders episode, Nilesh talks with Nea Ningtyas & Bintang Lestada, our Sr. Content Specialists about his role as Lead Product Manager and the challenges that he faced in his career in Jiva, be it socially or logistically.

Beyond interviews: Reflections from researching our rural users
May 30, 2024

Beyond interviews: Reflections from researching our rural users

Fathia Ramadina has been in user research for years prior to joining Jiva - but there are things about rural users so distinct that uncovers rich layers of enlightening insights on doing research. In this blog post, she reflects on how she found that after doing many research projects and hundreds of interviews with Sahabat Jiva, a meaningful rural user research goes beyond techniques.

6 Must-Dos to Unlock Seamless Remote Usability Testing
May 22, 2024

6 Must-Dos to Unlock Seamless Remote Usability Testing

Our Design Researcher Fiona Yasmine shares her top 6 lesson-learned about conducting seamless usability testing session with rural users.

Alief Anindra on leveraging tech to transform the finance function
May 3, 2024

Alief Anindra on leveraging tech to transform the finance function

Alief Anindra holds a critical position in Jiva’s finance team, but you might not be familiar with his job title. In this article, taken from one of our #WorkWonders episode, Alief tells Nea Ningtyas (Sr. Content Specialist) about his role as a Finance Transformation Lead. Read through to discover more about how, in this role, Alief initiates projects to transform the finance functions.

Dinda Setiawan on rural design research challenges and improving ways to do it
April 18, 2024

Dinda Setiawan on rural design research challenges and improving ways to do it

Close to a year into the job, Dinda Setiawan, Jiva’s newest addition to the design research team, got acquainted with unique challenges in researching our rural users. When asked if her new journey has led to discovering the number of effective ways to improve our research process, Dinda said yes — the number is infinity.

On the endless loop of learning to serve farmers, with Henri
August 9, 2023

On the endless loop of learning to serve farmers, with Henri

Henri, our star Agronomist who was involved in piloting Jiva’s services in South Sulawesi, recalls some old dreams he said goodbye to, the challenges of giving advisory services to farmers with decades of experience practicing generational framing tradition, and the reward of learning on the job.

On finding home in people and building things from the ground up, with Shakti Mehra
August 4, 2023

On finding home in people and building things from the ground up, with Shakti Mehra

Shakti Mehra, who heads Jiva’s operation in East Java, shares about building the East Java branch from scratch, living in a foreign country, and finding comfort in the Indonesian cordiality and beautiful islands.